Once the order is received you will receive a detailed e-mail with instructions on how to send the pet remains. It is Easy and efficient.
Once we receive them by mail the fabrication takes between 3-5 business days before dispatch (Unless we are notified that it is urgent)
Shippings are processed from Monday through Friday. Orders leave the workshops and studio within 5 business days after we receive your payment. Should the delivery takes longer than expected, we will notify you.
Note that the workshops and studio are closed for the holidays.The dates will be announced and displayed in advance.
Once the order has been shipped, the delivery time and the choice of carrier are based on the destination.
Pick-up and drop off options are available at :
3901B Chemin Forest, Rawdon, QC, Canada, J0K1S0
**Please wait for a confirmation by e-mail before dropping off pet remains.
For each delivery area, shipping time and fees are as follows ( estimated price for one piece of jewelry)
- Quebec and Ontario (Canada) via Canada Post: 2-5 business days; CA $15.00
- Rest of Canada via Canada Post: 2-7 business days; CA $18.50
- United States of America via USPS: 4-7 business days; US $27.99
- European Union : 5-10 business days; € 22
- Other destinations :5-10 business days; CA 35.00
Customs fees may apply, payable by the recipient.
Conditions beyond our control may cause additional delivery lead time (weather, strikes, customs, etc.). Shipping time is thus not guaranteed and ASHA assumes no responsibility for them. Should a significant delay occur, please contact us. Any errors or incomplete addresses can cause additional delays and costs for transhipment.